Terms of service

Last Updated: July 2026

Welcome to Kunj Masale. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order with us, you agree to these Terms.

If you do not agree with any part of these Terms, we kindly request that you do not use our website or services.

1. About Kunj Masale

Kunj Masale is a sole proprietorship based in Delhi, India, engaged in the sale of spices and related food products through its official website.

Trade Name: Kunj Masale

Business Address:
C-8/113, Yamuna Vihar,
Delhi – 110053, India

Email: kunjmasale@gmail.com

Phone & WhatsApp: +91 79823 23993

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

3. Products & Availability

We make every effort to present our products as accurately as possible.

However:

  • Product images are for illustration purposes and may vary slightly due to screen settings or lighting.
  • Natural variations in colour, aroma, or texture may occur as our products are made from agricultural ingredients.
  • Product availability may change without prior notice.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

Applicable shipping charges, if any, will be shown during checkout before payment.

5. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel an order if a product becomes unavailable.
  • Cancel orders involving incorrect pricing or suspected fraudulent activity.

If payment has already been received for a cancelled order, the applicable amount will be refunded.

6. Payments

We accept secure online payments through the payment methods available at checkout.

Your order will be processed only after successful payment confirmation unless you choose an available Cash on Delivery option.

7. Shipping & Delivery

Shipping timelines, delivery estimates, and shipping charges are governed by our Shipping Policy.

While we strive to deliver every order on time, delays caused by courier partners or circumstances beyond our control may occasionally occur.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Intellectual Property

All content on this website—including text, logos, graphics, product images, designs, recipes, blogs, and branding—is the property of Kunj Masale unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

  • Use this website for unlawful purposes.
  • Attempt to interfere with the website's security or functionality.
  • Upload malicious software or harmful code.
  • Misuse the website or attempt unauthorised access.
  • Copy or misuse our content without permission.

11. Limitation of Liability

To the maximum extent permitted by law, Kunj Masale shall not be liable for any indirect, incidental, or consequential loss arising from the use of this website or our products.

Nothing in these Terms limits any rights available to consumers under applicable Indian laws.

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics providers, or Shopify to operate efficiently.

We are not responsible for the policies or practices of these third-party services.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business or legal requirements.

The updated version will always be available on this page with the revised "Last Updated" date.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

16. Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us.

Kunj Masale

📧 Email: kunjmasale@gmail.com

📞 Phone & WhatsApp: +91 79823 23993

📍 Address:
C-8/113, Yamuna Vihar,
Delhi – 110053, India